MOONTIDE MOTEL
Please remember: We do not have a pool available for use.
Rates apply to advance reservations only and are subject to 9% Maine Sales Rooms and Lodging Tax.
DEPOSITS: Deposits for weekly reservations: $350 US per week for Motel & Cabin rentals and $500 US per week for Apartment rentals. Deposits on booking channels are 50% of the stay. Deposits are one night rent for all other reservations. Deposits are processed immediately and applied to last days of customer's reserved stay. We accept MasterCard, Visa, Discover, Amex, Travelers Checks and Cash.
CANCELLATION POLICY:We understand that occasional cancellations are necessary.
Motel and Cabins: If it is essential that you cancel, a refund will be issued if the cancellation notice is received 30 days before your scheduled arrival. If the cancellation is less than 30 days before your arrival, the deposit will automatically be forfeited. Refunds will not be issued after check-in. A processing fee $35 will be charged per accommodation for all cancellations.
Apartments: If it is essential that you cancel, a refund will be issued if the cancellation notice is received before 45 days of your scheduled arrival. If the cancellation is less than 45 days before your arrival, your deposit will automatically be forfeited. Refunds will not be issued after check-in. A processing fee of $50 will be charged per accommodation for all cancellations.
BOOKING CHANNEL RESERVATIONS & CANCELLATION POLICIES:
(Booking.com, Expedia.com, Hotels.com, etc.)
Moontide's relationship with you begins after you check-in and we hand you the keys. Deposits for these reservations are 50% of the stay. Cancellation fees are run according to their policies. Your reservation and accommodation type are clearly stated with these websites. There are absolutely no refunds when booking through a third party.
Please note, our check-in/check-out times are STRICTLY as follows:
CHECK-IN TIMES:
Motel and Cabins: 3:00pm
Apartments: 4:00pm
CHECK-OUT TIME: 10:00am
Please be courteous of other guests and our staff:
EARLY CHECK-IN OR LATE CHECK-OUT ARE NOT AVAILABLE. YOUR ACCOMMODATION WILL ONLY BE AVAILABLE AT CHECK-IN TIME. IF YOU PREFER TO ARRIVE BEFORE CHECK-IN TIME ON THE ARRIVAL DATE OF YOUR RESERVATION, YOU MAY PARK YOUR VEHICLE AT NOON IN YOUR ASSIGNED PARKING SPOT.
RESERVATIONS: GUARANTEED UNTIL 6:00PM UNLESS NOTIFIED OF LATE ARRIVAL.
Management is responsible for providing accommodations to registered guests only. If reserved party arrives with more people than agreed to, reservation may be cancelled at management's discretion. There is no subletting of accommodations and registered guests must be present the entire reservation, no exceptions.
DAILY MAID SERVICE: In order to keep our staff and guests safe, there is limited maid service. Fresh towels are available daily. Maid service is not available in apartments. Bed linens are subject to a $20/bed charge.
All rooms have private bathrooms with showers and are equipped with refrigerators, TV, air conditioning, microwaves, and coffeemakers. Apartments include ovens with cooktops. Motel kitchenettes include burner cooktops and 34" height size refrigerators with freezer space for ice tray only. Picnic area with gas grills is available for all guests.
PARKING: ALL RENTALS HAVE PARKING FOR ONE VEHICLE ONLY. Guests are not allowed to charge vehicles using any of our outlets.
INNKEEPER OFFICE HOURS: 9:00am to 7:00pm daily
SMOKING: Our property is smoke-free. All rooms, cabins, and apartments are Non-Smoking - thank you. You will be removed from the property and charged a $500 fee for smoking in your accommodation.
DAMAGE: If Moontide Motel property is damaged or left unreasonably dirty, fees will charged according to the damage caused or cleaning required. These fees will be assessed to the guest's folio.
We at Moontide strive to provide our guests with a clean, safe, and friendly motel experience.
Visitors are allowed on motel property at the sole discretion of Moontide management. Quiet hours begin at 9PM. We are a family friendly, quiet motel. There is a zero tolerance policy for illegal substances on the property. Guests playing loud music, disrupting others, ignoring our staff reminders to quiet down, or breaking Moontide policies, will be removed and will not be refunded.
All units are priced for maximum occupancy. Number of guests per accommodation may not exceed maximum occupancy.
Moontide Motel is privately owned and operated. We reserve the right to refuse service to or evict anyone for any reason(s) that does not violate Federal or Maine State laws. Moontide Motel has a zero tolerance policy in which we will refuse accommodation or remove a person, without refund, who refuses to abide by our policies.
We are sorry - WE DO NOT ALLOW PETS!
Missing Key charge- $50 (in order to have the door locks rekeyed)
Guests must be 25 yrs old to make a reservation and they must be present throughout the entire stay.
We look forward to your stay with us at MOONTIDE.
Moontide Motel
10 Traynor Street
Old Orchard Beach, ME 04064
(207) 934-2759
www.moontidemotel.com
info@moontidemotel.com
